Terms|Warranty|Policy

  • Contact us

    Email  inquiries are accepted. Responses to inquiries received will be provided via email within 24 hours. *Please adjust your settings to receive emails from "bot.app" & "bsize.com".Additionally, if an investigation is necessary, it may take 1 to 2 day...

  • Privacy Policy

    *For users in Japan, please see this page. https://support.bot.app/hc/ja/articles/13216261976857-プライバシーポリシー   Effective Date: Aug 15th,2024   This Privacy Policy from BoT US, Inc. (“BoT US,” “we,” or “us”) describes how and why we collect, use, and disc...

  • BoT Subscription Service Terms

    *For users in Japan, please see this page. https://support.bot.app/hc/ja/articles/13216167333273-利用規約   Effective Date: Aug 15th,2024   These BoT Subscription Service Terms (“Terms”) are a binding agreement between BOT US Inc. (“we,” “our,” “us”), a Del...

  • Caution and Warnings

    Warning Do not attempt to repair or disassemble the device, or insert objects into holes or gaps. BoT has a splash-proof performance (IP55), but it is not designed to be submerged in water. Do not submerge it or charge it while it is wet. If it does ...

  • About malfunction and warranty

    Warranty Period The warranty period for BoT devices and accessories is one year from the date of purchase.Natural malfunctions within one year will be replaced free of charge.Please note that malfunctions and damages caused by customer actions such as...