What to Do If Your BoT Device Won't Charge

Try these steps:

1. Check your setup

  • Re-plug the cable and adapter firmly into a working wall outlet.

2. Try another cable and adapter

  • Use a different USB-C to USB-A cable (BoT Talk models only) and wall adapter. This fixes most issues.

USB-A-C (1).png

Important: power source safety

  • Use: Wall outlets (Best for stable charging).
  • ⚠️ Avoid: PCs & power banks (Slow or stops charging).
  • 🚫 Never use: Car chargers (Can damage device).

Still not charging?

See How to Restart Your BoT Device. If that fails, contact Support.