Why Do I See a Security Check When Creating an Account?

This check keeps your account safe. It confirms a real person is signing up and helps stop spam.

Important: Make sure the address bar shows shop.bot.app, our official site.

How to complete the check

  1. Tap Begin.
  2. Follow the steps on the screen (for example, pick all images of an item). Then tap Confirm.
  3. When you finish, the account page opens.
     

Tips

  • Tap the refresh icon for a new puzzle.
  • Tap the headphones icon for an audio check.
  • Time ran out? Reload the page and try again.

If the screen is in another language

The check uses your device's language. To change it, pick your language in Select language, then tap Apply.

If you can't get past the check

Please try these steps:
  • Reload the page, or close and reopen your browser.
  • Turn off your VPN for a moment.
  • Turn on JavaScript and cookies.
  • Update your browser, or try another one (Safari or Chrome).
  • Turn off ad blockers for a moment.

Still stuck?

Contact our support team.Tell us your device, your browser, and what you see. A screenshot helps a lot.