When your child plays a Talk, a 'Played' receipt appears in the app.
If it doesn't, check these steps.
1. Try a standard restart
Follow the steps in this guide to perform a standard restart: How to Restart Your BoT Device
2. Reinstall the app
If the problem persists, try reinstalling the BoT app. Your data will be safe.
3. If the problem continues
Please try these steps:
- Restart your phone.
- Check your phone's signal.
- Reinsert your SIM card.
If these don't help, please contact our support team and let us know you tried these steps.