The BoT device comes with a one-year product warranty from the date of purchase, but malfunctions and damages caused by submersion in water or water exposure are not covered by the warranty.
If the device gets submerged in water.
- If the BoT is submerged in water or damaged, please stop using it immediately as there is a risk of electric shock or leakage.
- Absolutely do not charge it while it is wet.
- Absolutely do not attempt to dry the BoT by putting it in a dryer or by heating it.
If you still wish to continue using BoT, please check here for information on purchasing a new BoT device.