Why Is My Old Address Still Showing After a Move?

If your BoT shows your previous home, it is likely due to Wi-Fi location data catching up to your move.

Why this happens and how it is fixed

Wi-Fi signals often take a few days to sync with a new location. Your address should update automatically after you use BoT at your new home for a short period.

If the problem persists

If the location is still wrong after one week, please contact our support team. Provide your new address so we can manually adjust it for you.