The app sometimes behaves strangely

If the app behaves strangely, please check the following:

  • Try restarting the app.
  • Uninstall the app once, then try reinstalling it. Your registered information will be retained if you log back in with your registered email address and password. (No need to reconfigure).
  • Check for any issues or maintenance updates on the "Incident and Maintenance Information" page.

※ If your location information is not updating, please also check here.